menu Home

Terms and Conditions

Welcome to Festival101 (“Festival101”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of the Festival101 website, including all content, event listings, artist profiles, organiser profiles, service directories and related services. By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of the website. Last updated: 2026

1. About Festival101

Festival101 is an independent online platform dedicated to connecting people with South Africa’s electronic music community. We provide information about festivals, events, artists, organisers, venues and event-related services. Festival101 is an information and discovery platform and is not the organiser, promoter or ticket seller for most events featured on the website unless explicitly stated.

2. Accuracy of Information

We make every reasonable effort to ensure that the information published on Festival101 is accurate and up to date. However, event details—including dates, venues, line-ups, ticket prices, schedules and availability—may change without notice.

Users should always confirm important information directly with the relevant organiser, venue or official ticketing platform before making travel plans or purchasing tickets.

3. Third-Party Websites

Festival101 may contain links to third-party websites, including ticketing platforms, organisers, venues and service providers.

We do not control these websites and are not responsible for their content, availability, privacy practices, products or services. Your use of third-party websites is entirely at your own risk and subject to their own terms and policies.

4. Ticket Purchases

Festival101 does not process ticket sales unless specifically stated.

Where tickets are offered through third-party platforms, all purchases, refunds, exchanges and customer support are handled by the relevant ticket provider or event organiser.

5. Affiliate Links

Some links on Festival101 may be affiliate links. This means we may earn a commission if you purchase tickets or services after clicking certain links, at no additional cost to you.

Affiliate relationships do not influence our editorial decisions or recommendations.

6. User Submissions

Users, organisers and businesses may submit events, profiles or other content for publication.

By submitting content, you confirm that:

  • you own the content or have permission to publish it;

  • the information provided is accurate to the best of your knowledge;

  • the content does not infringe the rights of any third party.

Festival101 reserves the right to edit, decline, remove or update submitted content at its discretion.

7. Intellectual Property

Unless otherwise stated, all original content, branding, graphics, logos, text and website design on Festival101 are the property of Festival101 and may not be copied, reproduced or redistributed without prior written permission.

Third-party trademarks, event names, artist names and logos remain the property of their respective owners.

8. Acceptable Use

You agree not to:

  • use the website for unlawful purposes;

  • submit false or misleading information;

  • interfere with the operation or security of the website;

  • copy or scrape substantial portions of website content without permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Festival101 shall not be liable for any direct, indirect, incidental or consequential loss arising from:

  • reliance on information published on this website;

  • event cancellations or postponements;

  • changes made by organisers or venues;

  • third-party websites or services;

  • technical interruptions or website downtime.

10. Privacy

Your use of Festival101 is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information in accordance with applicable South African privacy legislation.

11. Changes to These Terms

Festival101 may update these Terms & Conditions from time to time. Any changes will become effective immediately upon publication on this page unless otherwise stated.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us. We will do our best to respond as soon as reasonably possible.